You do not need to have an account with the bank to hold a VWallet.
Please download the application form here
Vardhana Virtual Wallet is a cashless and cardless method which enables you to conduct day to day financial and non financial transactions using your mobile device at anytime anywhere with no registration fee.
Any Sri Lankan above 18 years of age who owns smart phone that supports this app and has a mobile connection from any local service provider may apply to be registered for Vardhana Virtual Wallet and will be accepted subject to verifications of the bank.
A duly completed Vardhana Virtual Wallet Application which can be downloaded from the bank website www.dfcc.lk or collected from our branches should be submitted to the bank. In addition, other additional documents (KYC, risk form, address proof, etc) will be required to be submitted in support of the application. Please contact the Call Center of DFCC bank on 009411 2350000
No. Registration is free.
Yes. Rs. 100,000.00
Fees may apply depending on the type of transaction. At the moment all transactions are free. (Please note that this tariff is subject to change from time to time.)
Yes. Limits are applicable for each transaction type. The present transaction limit structure is as follows: (Please note that these limits are subject to change from time to time.)
Yes. You can register with any active mobile connection.
Yes. You can register and use multiple Wallets.
Yes. The terms and conditions applicable are available on the bank website www.dfcc.lk and on the reverse of the Vardhana Virtual Wallet Application Form.
The application is compatible with most up-to-date Android and iOS devices. The details of supported platforms are as follows: iOS – iPhones or iPads running iOS 7 and above Android – Running android 4.0(Ice cream Sandwich) and above (Please note that there may be incompatibilities depending on the device, in which case you may have to upgrade your OS or check the device compatibility)
Android devices can download the application from Play Store Apple devices can download the application from App Store
Once you receive the registration confirmation via SMS, you must contact the bank on the 24 hour hot line 0094 11 2350000.
Provide a duly signed request to the closest branch to reset the PIN.
The system prevents multiple logins with the same User Identifications as a security measure.
Since the app is related to financial services, the bank will take your security very seriously. Hence, the app will time out if it is not used for a specified period of time. However the automatic time out can be customized according to your preference. We recommend that the least time is selected for better security.
The bank needs to be informed in writing and the Virtual Wallet created with the old number will be deactivated. To obtain a Virtual Wallet with a new number a fresh application and other supporting documents needs to be submitted with the confirmation of the SIM’s ownership.
The Virtual Wallet is secured with a PIN. However, as a precautionary measure it is advisable that you call the bank on 009411 2350 000 to deactivate your profile.
It is recommended to have a phone lock (password lock is preferred) to access your mobile device. To ensure the safety of the login credentials, the Virtual Wallet PIN should not be shared with a third party. Furthermore visit www.dfcc.lk for more effective PIN security measures.
The 24 hour Call Centre of DFCC Bank can be contacted on 009411-2350000in the event you require any assistance
Yes. The mobile number should be registered under the Virtual Wallet holder’s name.
Yes, provided that the operating instructions for the account allow same.
No. Transactions cannot be suspended since the transactions are processed immediately after the confirmation of the transaction. However the Call Center of DFCC bank can be contacted on +9411 23500 0 and the bank will proactively look in to the matter if there is a dispute.
Please inform the bank on the hotline +9411-2350000 if you identify any unusual transaction. The bank will then revert to you.
Enables you to transfer money from your wallet to another wallet holder with ease, anytime, anywhere, at no additional cost.
Pay for goods and services at registered Merchant outlets, without the need to carry physical cash and also enjoy a range of discounts/promotions offered by our partner outlets.
Payments can be made to the below mentioned Utility Providers via the wallet;
Insurance premiums to Union Assurance PLC and DFCC Credit Card payments can also be paid via the wallet.
Enables better management of your finances as you can check your account balances, transfer money from your bank account to the wallet and from your wallet back to the bank, hassle free at the click of a button.